Data Protection

Khelakhor's Privacy Policy — Your Data, Your Control

This Privacy Policy clearly explains what information is collected while using the khelakhor platform, and how it is used and kept secure. We believe your personal data belongs to you.

Last Updated: January 2026
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How We How We Protect Your Data

Measures taken to protect your privacy at khelakhor

End-to-end encryption

Khelakhor uses SSL 256-bit encryption. Your login, payment, and personal information are transmitted exclusively through fully secured channels.

No data selling

Your name, mobile number, and transaction details are never sold to third parties. khelakhor never treats your personal information as a commodity.

Identity verification (2FA)

Khelakhor supports two-factor authentication. You can use OTP and 2FA to prevent unauthorized access to your account.

Secure Data Storage

Your data is stored on secured servers. Passwords are never kept in plain text — they are always stored as encrypted hashes.

Cookie controls

Khelakhor only uses essential cookies. You can update your cookie preferences at any time.

Your rights

You have the right to view, correct, or delete your data on khelakhor. All requests are responded to within 72 hours.

1. Introduction

Welcome to khelakhor.bet. We believe that as a member, you should have full control over your personal information. This Privacy Policy explains what data khelakhor collects, why we collect it, and how it is kept secure.

This privacy policy applies to all khelakhor services — including website browsing, account registration, betting, gaming, transactions, and customer support.

Please note: By using khelakhor's services, you agree to this privacy policy. If you have any questions about any part of it, contact us directly — we're here to help.

Khelakhor handles all user data in full compliance with applicable laws and regulations. Our goal is to earn your trust and provide a safe gaming environment.

2. What information we collect

Khelakhor only collects information that's strictly necessary. Asking for unnecessary data goes against our policy. See the details below:

A) Information provided directly

Data type When it's collected Why it's needed
Name, date of birth At the time of registration Identity verification, age confirmation
Mobile Number During registration and verification OTP verification, security notifications
Email address At the time of registration Account communication & recovery
National ID card During KYC verification Identity verification
Payment information During deposit/withdrawal Transaction processing

B) Automatically collected information

  • IP address and device information (for security purposes)
  • Browser type and version
  • Site usage time and patterns (for service improvement)
  • Login/logout duration
  • Records of betting and gaming activity (for dispute resolution)

3. How We Use Your Information

Data collected on khelakhor is used only for specific, defined purposes, each of which is clearly outlined below:

  • Account management: To create your account, verify your identity, and ensure secure login.
  • Service delivery: To provide betting, gaming, transaction, and customer support services.
  • Ensuring Security: To prevent fraud and unauthorized access.
  • Legal obligation: To comply with applicable laws and regulatory authority requirements.
  • Service Improvement: To analyze which features are used most and improve your experience.
  • Contact: To send important updates, security alerts, and promotional offers (subject to your consent).
  • Responsible Gaming: To detect unusual betting patterns and provide timely assistance.

Khelakhor never sells or rents your data to advertisers. You can opt out of promotional emails or SMS at any time.

4. Data Sharing & Disclosure

Khelakhor may share data with third parties only in limited circumstances and under strict security measures:

Payment processors

We share the necessary information with Mobile Pay, Nagad, Rocket, and card networks to process your transactions. These payment partners maintain their own security standards.

Law Enforcement Agencies

Information may be disclosed as required by law in response to a court order or lawful investigation. Where possible, you will be notified in advance.

Technology partners

Limited and anonymized data may be shared with certain technology service providers to ensure site functionality. These partners are contractually bound to comply with khelakhor's Privacy Policy.

We will never: Selling your data to advertisers, sharing it freely with unknown third parties, or using it for marketing purposes without your consent.

5. Cookie Policy

The khelakhor website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Login sessions and security tokens are essential — the site cannot function properly without them.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand which pages are visited most — all data is anonymized.

You can disable cookies from your browser settings. However, turning off essential cookies may cause certain features of the site to stop working.

6. Data security measures

Khelakhor follows industry-leading standards to protect your data. Our security framework includes:

  • SSL/TLS 256-bit Encryption: On all data transfers.
  • Password hashing: Passwords are hashed using the bcrypt algorithm — no password is stored in plain text.
  • Firewall & DDoS protection: At the server level.
  • Regular security audits: By third-party specialists.
  • 24/7 Monitoring: Immediate detection of unusual activity.
  • Restricted access: Only authorized staff can access user data.

In the event of a security breach, khelakhor will notify affected users within 72 hours and take prompt remedial action.

7. Your Data Rights

As a khelakhor member, you have the following rights over your personal data:

Right to AccessYou can request to see what information we hold about you.
Right to rectificationYou can correct any inaccurate information.
Right to erasureYou can request data deletion after closing your account.
Right to restrict processingYou can restrict how your data is used for specific purposes.
Right to data portabilityYou can download a copy of your data.
Right to objectYou can object to how your data is processed in certain circumstances.

To exercise these rights support@khelakhor.betEmail us and we'll get back to you within 72 hours.

8. Children's Privacy

Khelakhor strictly prohibits account registration for anyone under the age of 18. We never knowingly collect personal information from minors.

If a minor has registered by mistake, parents and guardians are urged to contact us immediately support@khelakhor.bet. The associated account and all related data will be deleted promptly.

9. Data Retention Period

Khelakhor does not retain data beyond what is necessary. Retention periods by data type are listed below:

  • Account information: For the duration your account is active, and for 5 years after closure (for legal compliance).
  • Transaction records: 5 to 7 years (in accordance with financial regulatory requirements).
  • KYC documents: 5 years after account closure.
  • Communication logs: 2 years.
  • Betting history: 3 years.
  • Cookie data: 1 to 2 years (depending on cookie type).

Once the retention period expires, data is automatically deleted or permanently anonymized using secure methods.

10. Privacy Policy Changes

Khelakhor may update this Privacy Policy at any time. When changes are made, we will:

  • Update the "Last Updated" date at the top of this page.
  • For significant changes, we will send a notification to your registered email or via SMS.
  • A notice will be displayed upon logging in to the site.

Continued use of khelakhor after any updates constitutes your acceptance of the revised policy. We recommend checking this page regularly.

11. Contact us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us directly:

  • Email: support@khelakhor.bet
  • Live Chat: Click the chat button at the bottom right of the website
  • Response time: Within 72 hours
  • Language: Support available in Bengali and English

Your privacy is our highest priority. If you have any concerns, don't hesitate to reach out — we're always here to help.

About privacy General questions

Frequently asked questions about data protection at khelakhor

No. khelakhor never stores passwords in plain text. All passwords are encrypted using bcrypt hashing, and no employee can view your password under any circumstances.

No. khelakhor never sells or shares your personal information with advertisers. You may receive promotional messages from khelakhor directly, but you can opt out of these at any time.

Following account closure, certain data (transaction records, KYC documents) must be retained for a specified period due to legal obligations. Once that period expires, all data is permanently deleted through secure methods.

Yes. Email support@khelakhor.bet to request a copy of all data associated with your account. You'll receive it in a secure format within 72 hours.

khelakhor identifies your approximate location via IP address only — strictly for security and fraud prevention purposes. GPS or real-time location tracking is not used.
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Your data is safe — get started with confidence

Your privacy is fully protected at khelakhor. SSL encryption, zero data selling — register now and enjoy a secure betting experience.

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